Information Services & Technology Home

INFORMATION SERVICES & TECHNOLOGY

Contact

Office of the Senior Associate Vice President & CIO
Email: avpis@wcupa.edu
Phone: 610-436-2828

For Technical Support visit the Help Desk or call 610-436-3350
Student Employment Opportunities within IS&T

Connect to WCU

Get online to connect with the WCU community and access VPN resources.

Visit the Network Website

Phishing & Security Awareness

Find the latest Phishing attempts and learn how to protect your account through IT Security Awareness Programs.

Visit the Phish Bowl

Learn more about IT Security

Information ServicesHelpful Links

D2L Services – Access courses, academic resources, and collaborate with faculty and peers.

FAST – In-person and virtual trainings designed to build technical proficiency.

Help Desk – The central point of contact for all technology-related support at West Chester University

LinkedIn Learning – Access a digital library of over 180,000 training videos

Office365 – Options for file storing, sharing and collaborating

Panopto – Create, Upload, Share, multimedia content

RamCast – Wireless connection for your device to the displays in the classroom

RamCloud – Run software through a web browser or mobile app

RamPrint – Print from any location on campus using any device

Zoom – HD-Quality video conferencing for classes and meetings

Service Catalog

ACCOUNTS & ACCESS

ACCOUNTS & ACCESS

Apply for an account, setup DUO, update your name, change your password.

PHONE & NETWORK

PHONE & NETWORK

Register personal devices & connect to the wireless networks, set up on-campus phone/voicemail, university cell phone guidelines, and more.

EMAIL CONFIGURATION & ALERTS

EMAIL CONFIGURATION & ALERTS

Information for accessing WCU email, configuring mobile devices for email, managing SPAM and receiving official notices from IS&T.

EQUIPMENT STANDARDS & PURCHASES

EQUIPMENT STANDARDS & PURCHASES

Recommended configuration and discounts for personal devices, IT Procurement policy, standards and replacement guidelines for university-owned equipment.

Employees:

Student & Personal Devices:

INSTRUCTIONAL TECHNOLOGIES

INSTRUCTIONAL TECHNOLOGIES

Listing of systems and resources that support instruction such as D2L, Panopto, and Zoom.

IT ACCESSIBILITY

IT ACCESSIBILITY

Learn more about resources, accommodations, and services for people with disabilities.

IT SECURITY & PRIVACY

IT SECURITY & PRIVACY

Learn about Information Security, Acceptable Use and other IS&T Policies, and Cybersecurity Awareness campaigns.

LEARNING & MEETING SPACES

LEARNING & MEETING SPACES

Learn more about available computing facilities, and collaborative learning spaces.

NEW STUDENT & ALUMNI RESOURCES

Start off right with the Getting Started Checklist, and learn more about device recommendations, educational discounts, computer labs, and equipment lending programs. Or review technology related resources for alumni.